Great Table, Delivery Issues
April 25, 2011
First of all, very happy with the table. Great value.
Had some issues with delivery. Paid the extra $50 for "in-home delivery" because I recently cracked three ribs. Received a call from the delivery company explaining that one man would be bringing the table on a truck and he and I should be able to get it off because it was only 385 pounds. When I explained I had paid $50 for in-home delivery, she said she knew nothing about it and I should call Ozone.
The folks at Ozone were very nice and made the necessary calls. However, the delivery didn't get here until a week after the first delivery call.
For those paying for in-home delivery, please know that means the delivery folks will only take the table to "an enclosed area." That likely means a garage or underneath a porch. They will NOT bring it into your home (even though that's what "in-home delivery" implies -- or at least it did to me). The table, even in pieces, is very heavy and you'll need at least two men to get it inside.
Great table, nice people. Be aware of what you're getting into as far as delivery.